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Serving the Mid-South   901-387-0038
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Testimonials

Roofing

Customer Testimonials

Here's what our customers have to say about Proshot Construction Services & Property Management!
"I want to convey my gratitude and appreciation for the job your company did replacing my
roof today.

Casey Stein manages the recent replacement of my neighbor’s roof (Scott H.) necessitated by
hail damage from a storm back in April. Casey spotted damage in my roof and told Scott to
notify me my roof had damage too. Beginning with the day I contacted Casey, his initial meeting with us, his work with my insurance company’s adjuster, and through the completion of my roof replacement today, Casey’s professionalism and customer service blew me away. I felt like I had a lawyer representing me and my interests with minimal requirements for my time, effort, or headaches.

Scott told me how impressed he was with Casey and the job your company did replacing his
roof, so I had high expectations going into my job, but Casey and the crew that replaced my
roof today still exceeded my expectations. Craftsmanship, cleaning up, respect for my
property, efficiency (a tear-off in one day?), they even reinstalled the satellite dish correctly on
the first try (I wish I could do that when I take our extra dish camping). I could not be more
satisfied with what Casey and your company did for us today, and you can be sure I’ll
recommend Casey and your company to anyone I encounter when roofing needs come up.”

Very truly yours and one happy customer,
Kevin M.

“My initial contact with Proshot Construction was due to the recommendation of a long-time friend who had recently had his roof replaced by your company. He was not only high on Proshot Construction but in particular, impressed with Alex Johnson.

The roof of my home was replaced in January and invoice was paid in full. Actual construction was delayed for approximately one week due to weather conditions. I would be remiss if I did not mention that it was obvious that we were looking at a delay for an unknown period of time, I was contacted by your office offering to pick up shingles, etc., if they were blocking the entrance to a section of our garage and re-deliver closer to installation time. I thanked them for the offer but told them it wasn’t necessary. I felt that this was a real touch of “class” on the part of your company.

In closing, every aspect that Alex had covered on his initial visit was re-visited and found to have been handled. Alex builds customer confidence with his attention to details and follows up! I agree in total with my friend who recommended both Alex and Proshot Construction.
I spent my work life in sales and/or management; I feel I recognize professionals when I encounter one. You have a first class team!”

Sincerely,
Mike C.

“We want to thank you for the excellent work you did to replace our old roof. Paul did an excellent job. His work with our insurance company and his timely and steady attention to job completion is most appreciated. The crew and the final repairs by Will and Jose were most commendable. You did what you said you would do!”

Thank you,
Pat & Donetta M.

“I would like to thank Proshot Construction and Casey Stein for the excellent service you have provided. I would not have a new roof without Casey Stein’s expertise, professionalism and attention to detail!

From the minute Casey Stein met with me to discuss my roof damage, his professionalism and knowledge were evident. He went on my roof, accessed the damage, and walked me through each step of the process. He provided me with other jobs he had done in my neighborhood. I felt very confident that evening that he would work with my insurance company to get me a new roof and repairs to my ceiling.

Customer service in today’s world is pretty much non-existent. Mr. Casey Stein is the exception! His customer service outshines anyone I have ever worked with, and I work for a national Spinal and Biologics company. Casey truly cares about helping people. I know without a doubt that I would not have a new roof without Casey Stein.

My next door neighbors were so impressed with the Proshot Construction crew that did my roof and the fact that they had seen Casey on my property several times. After my roof was completed on Saturday, Casey met with them and will be assisting them with their insurance company."

Thank You!

"After 4 or 5 roof repairs and no luck with getting a claim approved, my husband talked with Curtis Tate and described our roof trials. Curtis was knowledgeable, professional and coordinated all of the necessary inspections and follow-up paperwork with the insurance company. At the time of the build, he was diligent in overseeing that the work was done correctly and in a neat and timely manner. Communication was great and his goal was to make sure that we were satisfied with our roof. A new roof is the last thing that anyone wants to spend money on or deal with, but Curtis made the experience very smooth and affordable. Now, we have the prettiest roof on the street and no roof worries for 30 years!

Thanks Curtis."

Leslie Albers

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